Privacy Policy
Last updated: January 2025
1. Data Controller
The data controller for your personal data is SEVEN FOOTBALL S.L., with NIF B22927289, located at Calle Velázquez 30, 4th Left, 28001 Madrid, Spain. You can contact us at info@chutapp.com for any inquiries related to the processing of your data.
2. Legal basis for processing
- Consent: For registration and use of the platform
- Contract performance: To provide the requested services
- Legitimate interest: To improve our services and ensure security
- Legal obligation: To comply with applicable legal requirements
3. Information we collect
- Registration information: name, email, date of birth
- Profile information: photo, bio, team, position
- Generated content: videos, comments, interactions
- Usage data: how you interact with the application
- Device information: model, operating system, identifiers
4. How we use information
- Provide and improve our services
- Personalize your experience on the platform
- Communicate with you about updates and news
- Ensure community safety
- Comply with legal obligations
5. Sharing information
We do not sell your personal information. We may share data with service providers who help us operate the platform, always under strict confidentiality agreements. We may also share information when required by law.
6. Data security
We implement technical and organizational security measures to protect your personal information against unauthorized access, loss or alteration. We use passwordless authentication through one-time codes sent to your email, eliminating risks associated with weak or stolen passwords. Sessions are limited and can be revoked from any device. However, no system is completely secure and we cannot guarantee the absolute security of your data.
7. Your rights (GDPR/LGPD)
- Confirmation and access: Know if we process your data and access it
- Rectification: Correct incomplete, inaccurate or outdated data
- Anonymization, blocking or deletion: Of unnecessary data or data processed in violation
- Portability: Receive your data in a structured format and transfer it to another service
- Deletion: Request deletion of data processed with your consent
- Information: Know with which entities we share your data
- Revocation: Withdraw your consent at any time
- Objection: Object to processing in certain circumstances
- Review of automated decisions: Request human review of decisions made solely by automated means
8. How to exercise your rights
You can exercise any of these rights by sending an email to info@chutapp.com indicating your request. We will respond within a maximum of 15 days (LGPD) or 30 days (GDPR). If you are not satisfied with our response, you can file a complaint with the Spanish Data Protection Agency (AEPD) or the data protection authority in your country.
9. International transfers
Your data may be transferred and processed on servers located outside your country of residence, including the European Union and the United States. We ensure that these transfers comply with applicable regulations through standard contractual clauses, adequacy certifications, or your explicit consent when necessary.
10. Data retention
We retain your personal data as long as you maintain an active account or as necessary to provide you with our services. If you request deletion of your account, we will delete or anonymize your data within 30 days, unless the law requires us to retain it longer.
11. Cookies and similar technologies
We use cookies and similar technologies to improve your experience, analyze platform usage and personalize content. You can configure your browser to reject cookies, although this may affect the functionality of the application.
12. Minors
ChutApp is designed with the safety of minors in mind. We implement an age group system (under 13, teens 13-17, adults 18+) with differentiated permissions. Children under 13 require guardian authorization to use the platform and have publishing restrictions. Teens (13-17) have limited permissions and their guardians receive notifications. We use a link code system and verifiable parental consent. Parents or guardians can manage their minor children's accounts and exercise control over their activity.
13. Policy changes
We may update this Privacy Policy periodically. We will notify you of significant changes through the application or by email. We recommend reviewing this policy regularly.
14. Contact
For any privacy inquiries or to exercise your rights, contact us at info@chutapp.com.